Watchless

Privacy Policy

Watchless is designed to keep source media and working files on your Mac. This policy explains what stays local, what outside services may receive, and what we retain to run the business.

The short version

Your captured media, transcripts, and source packages stay in your local Watchless workspace unless you choose to send text to an AI provider or share files yourself. We do not sell personal information.

Information we collect

  • Contact details you provide, such as your name and email address.
  • Purchase and license records, including product, amount, currency, payment status, refund status, and Stripe identifiers. Watchless does not receive or store full card numbers.
  • Support messages and any files or diagnostics you deliberately send to us.
  • Basic website and security logs supplied by Cloudflare, such as request time, IP address, browser information, and requested page.
  • Download records used to deliver software and investigate abuse, including entitlement, release, time, and truncated network identifiers where available.

Local app data

Watchless creates ordinary folders on your Mac for captures, transcripts, knowledge files, exports, and logs. That content is not automatically uploaded to Watchless servers.

If you choose Codex CLI, OpenAI API, Claude, OpenRouter, Ollama, or another supported AI engine, the text sent for analysis is handled under that provider's terms and privacy policy. Local engines may keep processing on your own machine. Your provider choice controls that route.

How we use information

  • Process purchases, issue licenses, and deliver downloads.
  • Provide support, refunds, product updates, and security notices.
  • Maintain billing, tax, audit, and fraud-prevention records.
  • Protect the website, private downloads, and owner administration tools.
  • Improve Watchless using support patterns and aggregate operational information, not the private contents of your local source library.

Service providers

Cloudflare hosts the website, private release storage, access controls, and operational database. Stripe will process checkout and billing when online purchasing is enabled. Apple signs and notarizes the Mac app. AI providers are involved only when you select and use one.

Retention and choices

We keep billing and transaction records as required for accounting, tax, fraud prevention, and legal obligations. Support records are kept only as long as useful for the issue and normal business records. You can ask to access, correct, or delete eligible personal information. Some transaction records cannot be deleted immediately where law requires retention.

Contact

Questions or privacy requests can be sent to [email protected].